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Privacy Policy

The deedpollfirm.com website (UK Deed Poll Firm site, or this site) is owned and operated by Denning Force Ltd (“we,or us”). This Privacy Policy together with our Cookie Policy and our Terms and Conditions sets out the basis on which any personal data that we hold about you or that you provide to us.

This Privacy Policy shall form part of the contract between you and us for the provision of our Deed Poll services to you. Please read these policies and our Terms and Conditions carefully. If you do not agree to this Privacy Policy, our Cookie Policy, and/or our Terms and Conditions, you will not be able to order a Deed Poll from us.

  1. Your rights and protecting your rights
  • Your privacy is very important to us at UK Deed Poll Firm. We are committed to compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and the Data Protection Act 2018.
  • We take every precaution to protect your information, and we take our responsibility very seriously.
  • This Privacy Policy sets out the types of personal information that is collected by us and/or submitted by you on our website, and how we will use it.
  1. Your Personal Data

We receive some data automatically when ever you visit the website. The data includes your IP address (this is like a telephone number that computers use to identify each other over the internet, it is not possible to identify an individual from their IP address alone), login information, the device you are accessing from, the type and version of your browser service and/or your device’s operating system and platform, the name of your internet service provider, the website or page that referred you to our website, which pages you visit, page response times, lengths of visits to some pages, page interaction information, methods used to navigate around the website and between the different pages of the website, and the date and time of your visit.

We use the above collected data so as to help us improve our services and your use of the website.

  1. The Personal Information (“Personal Data”)

Personal information means date which relate to a person who can be identified from the data. We keep the personal data you give us in your deed poll application on our website. This includes information such your name, your address, your e-mail address, telephone number, debit/credit card information.

We will only use your personal information to the extent necessary to provide to you our deed poll services and in accordance with this Privacy Policy.

On our website, you can provide some information about another person, for example, your child and protecting this information is very important to us. We will only use any personal date about a child to the extent we deem it necessary to provide our deed poll service and in accordance with this Privacy Policy. If we are required to make some changes to the information in the event of a mistake, then any such changes will be made in accordance with this Privacy Policy.

  1. How we store and handle your personal data

We will use your personal information to prepare your deed poll documentation and to provide you with information about changing your name.

We will use any information to prepare your deed poll document including an invoice for the services we provide you.

We will use any personal data to respond to your queries relating to your proposed change of name documents and correct any mistakes that are made by us on your deed poll documents.

Your personal date will be used to enable us to provide you certified copies of ordered deed polls in the future.

Personal Data, information and/or child information will be used to administer the website and for internal operation purposes, including:

  1. Analysis of personal data, testing business, statistical and for survey purposes as well as to improve the website and keep the website safe and secure.
  2. Please note that all of the data collected both for adult and child applications are stored on our secure servers and any payment transactions will be encrypted using SSL technology.
  3. We will not share your data or child data with third parties, except in accordance with this Privacy Policy. In some circumstances, we may pass the information to outsourced fulfilment services, solely for the purpose of providing our deed poll service.
  4. Personal Data will be passed to certain data processors who work with us. A data processor is anyone other than UK Deed Poll Firm (and, our staff) who we appoint to process personal data on our behalf. Data processors must also comply with the GDPR and the Data Protection Act. We currently work with the following: Royal Mail (for delivering deed poll documentations & correspondence), IONOS (the hosting server providers) and Stipe (the payment processing providers).
  5. In situation of compliance with our criminal law duties, we may access, preserve, or disclose the personal information if we reasonably believe it to be necessary. This includes exchanging information with other corporations, companies, and/or organisations for the purpose of fraud prevention and/or credit risk reduction.
  6. If we decide to sell any of our business and/or assets or buy any other business and/or assets, then we may disclose the personal data and/or the child’s data to prospective acquirers of the business or seller of such business.
  7. You have the right to know what personal information we hold about you, under the GDPR. If you would like a copy of your own information, you should write to us by e-mail at support@ukdeedpollfirm.com . This request is commonly referred to as a subject access request (SAR). You will have to pay a fee of £15, and we may ask you for your information to prove your identity.

   5.  Personal Data Storage Time

We keep the personal data for the period necessary to provide with the deed poll service as well as for future deed poll service which may be requested by the user. The user can always request that we suspend or remove the personal data.

  1. The Rights of Users

All users of this website have the right at any time to know whether their personal data has been stored and can contact us so as to verify their accuracy or to request us to cancel, update or correct, or to block any personal data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. A user should sent their requests to support@ukdeedpollfirm.com

  1. Cookies

We use cookies for the correct functioning of this site, and for anonymous statistical analysis of our users. We have a separate Cookie Polic in place which sets our how we use cookies and how it affects your privacy.

UK Deed Poll Firm

Registered with UK Data Controller

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